Harrogate Integrated Facilities Portering Services trained the Nightingale Porters

A large team working 24/7 ensuring patients are transferred within strict periods. They also support hospital security for Harrogate District Hospital, being the first response security support in the event of any incident.  Item and patient support to specialised areas e.g. Theatres, Pharmacy & various outpatients clinic.

Hif 2021 323 n e1629269710519

Some of our achievements in figures


steps are completed each day by individual Porters


item moves are completed each month


patient moves completed each month

Our Latest News

Harrogate Integrated Facilities porter speaks to BBC Newsbeat about life on the Covid front line
February 2021   This week BBC Newsbeat spent time at Harrogate District Hospital finding out about the Healthcare workers working on the frontline. They spoke to Joe Albro from Harrogate Integrated Facilities who shared with them his personal experience working as a Porter during the Covid-19 pandemic. Joe has been working as a porter since […]
Harrogate Integrated Facilities Portering Services train Nightingale Porters
In March 2020 Harrogate Integrated Facilities (HIF) were asked to train the Porters based at the Nightingale Hospital Based in Harrogate. The Portering Services team were sent a group of trainees to be put through their paces.  After two to three weeks of intense training, the trainees were ready to go it alone and carry […]
Healthcare Porter Sarah Mackenzie-Russell shares strong message for women on International Women’s Day 2021
On International Women’s Day 2021, Sarah Mackenzie Russell shared some thoughtful insights about her role and working as a woman in a largely male team.

What They Say About Us

I just wanted to take a moment to praise one of your domestic Team that has been on Byland the last couple of days.

We have had… working with us, and he has been amazing.  Cheerful, happy and has a lovely manner with the patients.  The ward team continually comment on how lovely he is. He has never stopped today, and has done an amazing job.

Ward Manager - Byland Ward

The reason for contacting you is to acknowledge my appreciation of… He offered to make me a hot drink during a difficult day, which I truly appreciated. He is always very pleasant when he enters the ward. He truly deserves a pat on the back.

Sister - Oakdale ward

Many staff have commented how well our offices are being cleaned and we wanted you to know what a great job the team is doing.  Having clean facilities is very important, especially at present, and we are therefore very grateful for your hard work.

Matron – Planned and Surgical Care

I wish to pay a compliment to one of your porters…

I was admitted to day surgery for a procedure and the porter who transported me from theatre, back to the ward was so kind. I was struck by his kindness, concern and consideration.  He maintained my dignity throughout.  What a thoughtful and pleasant young man.

Mrs Craven

Please could you send positive feedback for “going that extra mile” to the collection driver.

The Hospital had called to say we were not getting a collection this afternoon; however, the driver called when leaving Green Hammerton to ensure our specimens were collected.  

He was exceptionally friendly and patient as he waited for the team to finish. He could not be given any higher praise from the Reception team.

Thank you very much for your continued support.

Church Lane Surgery Team

We as a whole would like to nominate… as a star employee.  The porter is always a very happy person, constantly smiling and no task is ever too much bother.  

Unfortunately, the porter who usually comes had an accident in his van, subsequently our blood samples from District Nurses and midwives were not picked up.  This morning the porter has come in especially and has kindly said that he would take them with him, which means many patients will not have to go through the horrible time of having bloods taken again.

He is an asset to your team.

Bedale Health Centre

I would like to place on record how amazing the porters have been supporting all at the hospital.  We have all had to adapt and change our methodologies but without the team of porters supporting our efforts, particularly whilst on reception, we would have struggled to provide the level of service that patients and visitors alike have come to expect from the Trust.

Main Reception Desk - HDFT

Accreditations and Standards

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